Policies

Privacy Policy

City Key London is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or contact us.

Information we collect

We may collect personal information when you:

  • Submit a contact or enquiry form

  • Contact us by email or phone

  • Interact with our website

This may include your name, email address, phone number, company name, IP address, and any information you choose to provide.

How we use your information

We use your information to:

  • Respond to enquiries and requests

  • Communicate with businesses, partners and landlords

  • Improve our services and website performance

  • Understand how visitors use our website

We do not sell your personal data or share it with third parties for marketing purposes.

Website analytics

We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information such as:

  • Pages visited

  • Time spent on the site

  • Device and browser type

  • Approximate location (based on IP address)

This data is collected anonymously and used only to improve website performance and user experience.

Google may process this data on our behalf in accordance with their own privacy policies.

Cookies and tracking technologies

Our website uses cookies and similar technologies to:

  • Ensure the website functions correctly

  • Analyse website usage and performance

  • Improve user experience

Further details are provided in our Cookie Policy.

Data storage and security

We take appropriate technical and organisational measures to protect your personal data and keep it secure. Data is only retained for as long as necessary for legitimate business purposes.

Your rights

You have the right to:

  • Request access to your personal data

  • Request correction or deletion

  • Object to or restrict certain processing

To exercise your rights, please contact us using the details on this website.

Contact

If you have questions about this Privacy Policy or how your data is handled, please contact City Key London.

Cookie Policy

This website uses cookies to improve functionality and analyse website traffic.

What are cookies?

Cookies are small text files stored on your device when you visit a website. They help websites function properly and provide insights into how the site is used.

Types of cookies we use

Essential cookies
These are necessary for the website to function correctly and cannot be switched off.

Analytics cookies
We use Google Analytics cookies to collect information about how visitors use our website. This helps us understand website performance and improve user experience.

Analytics cookies may collect:

  • Pages visited

  • Time spent on the site

  • Device and browser information

  • Approximate location

All analytics data is anonymised.

Managing cookies

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

Where required, we use a cookie consent banner to allow users to manage their preferences.

Third-party cookies

Some cookies may be placed by third-party services such as Google Analytics. These are subject to the third party’s own privacy policies.

Updates

We may update this Cookie Policy from time to time to reflect changes in technology or legislation.

Terms & Conditions

By using this website, you agree to the following terms and conditions.

Website use

This website is provided for general information purposes only. While we aim to keep content accurate and up to date, we make no guarantees regarding completeness or accuracy.

No contractual relationship

Submitting an enquiry or using this website does not create a contractual relationship. Any agreement is subject to separate written terms agreed between parties.

Intellectual property

All content on this website, including text, branding and design, is the property of City Key London and may not be reproduced without permission.

Limitation of liability

City Key London shall not be liable for any loss or damage arising from use of this website or reliance on its content.

Changes

We reserve the right to update these Terms & Conditions at any time without notice.

Disclaimer

The information on this website is provided for general guidance only and does not constitute legal, financial or professional advice.

Property availability, suitability and terms are subject to confirmation in writing.

City Key London accepts no responsibility for decisions made based on information provided on this website.